Often, what not to do is more important on a day-to-day basis than what to do. Five things Hulu avoided under Kilar's leadership: user-generated content, fragmented player strategy, social overdose, tag cloud syndrome, too many vendors.
While many companies just build stripped-down versions of their current sites with a few links and maybe an image, others have taken the time and energy to really think about the advantages of mobile and truly become destinations that can be accessed on any platform. (Mashable)
“If you want to transform a legacy media operation into a mobile-first company, top executives — CEOs, publishers and general managers -– need to lead the way to a mobile-first future. need to lead the way aggressively, firmly and consistently.”
We're talking about site-abandonment, and especially early abandonment -- the kind that leaves you feeling like a toddler dropped off at a nunnery, and you never know why, though you spend your life trying to find out.